Thursday, 16 January 2014

Best Client Service Law Firms

Ok, this is not on Nigerian firms, at least not yet. The BTI Consulting Group has did carry out research on US firms by 300 independent, one-on-one interviews with corporate counsel to delineate—by name and rank—precisely how more than 330 law firms perform along the 17 activities driving superior client relationships.

The results are that the following are the top 10 US firms in client service (interestingly, the top firms were also the most arrogant ... a link between service delivery and snobbery? who knew).

  1. Skadden, Arps, Slate, Meagher & Flom
  2. Jones Day
  3. Sidley Austin
  4. Morgan Lewis
  5. Kirkland & Ellis
  6. Morrison & Foerster
  7. Latham & Watkins
  8. Thompson Hine
  9. Faegre Baker Daniels
  10. Gibson, Dunn & Crutcher

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